Last update : 2019-02-18 12:17:17

Questions & Answers

3D Pictures and 3D video are under Copyright of InnerOrd.com. When you download one, a little watermark is stamp on it, and it is registered with your account.
Either paid or free image or video, it's forbidden to share, sell, offer to anyone without permission of InnerOrd.com. Therefore, you can use it to illustrate public/private representation or a lesson, but you can't redistribute it.
If you want redistribuate some pictures or video for your students or costumers, or if you have any questions, please contact us.

Can I get a refund?

We usually don't offer any refunds on our subscriptions. You can search through the whole database and can see all of our images before you need to subscribe or pay. This will give you the chance to see if we have the images you need for your project. Therefore we usually don't offer any refunds.

Can I just buy photos individually without needing a membership or subscription?

No, because when you buy a image, you can download it three times. So, you must be registered (and logged in).

How can I find out how many Downloads I have left?

Just log-in and click in you panel on the left side.

What are anaglyph pictures or videos ?

These items have 3D stereocopic effect. 3D red & cyan glasses are recommended to view these images or video.

Can I still access my photos after downloaded it?

It's better to save the images on you hard drive. When you buy a file, you can download it 3 times. Just log in and go into your portfolio to download them again.

How do I change my registered email address or password?

You can change only your password by following these steps:

  1. Log into your account.
  2. Click on your name in the top right corner.
  3. In the form, fill the 'Change password' topic.
  4. Then, click on the 'Change password' Button.

What are the accepted methods of payment?

You can put money on your account via PayPal.

Where do your pictures come from?

We made all the images and 3D pictures that we offer for sale.

There is not a lot of ordnance, how can I have one that I want?

It is a huge work and a lot of time to made a 3D picture : each part, as small is it, must be strictely replicate and reassembled in proper way. If you want a special ordnance, contact us we will figure it out together.

Can I order you a 3d picture, even if it is not an ordnance ?

So, that mean you have technical drawing of the part. Yes contact us, we'll see what we can do.